Privacy Policy

Last updated: 16 September 2026

This Privacy Policy explains how Rustic Trails India Pvt. Limited (“Company”, “we”, “us”, or “our”), the owner and operator of tigersafaritoursindia.com (“Website”), collects, uses, stores, and protects your personal information.

By using the Website or submitting your information through our enquiry, contact, booking, or lead forms, you acknowledge that you have read and understood this Privacy Policy.

1. Company Details

Company: Rustic Trails India Pvt. Limited
Address: Tower-D, UNITECH CYBER PARK, INNOV8 UCP, Sector 39, Gurugram, Haryana 122001, India
Website: tigersafaritoursindia.com

For privacy-related questions or requests, contact us at:

Email: info@rustictrailsindia.com
Telephone: +91 88606 80660

2. Information We Collect

We may collect the following personal information when you voluntarily submit it through the Website:

• Full name.
• Mobile or telephone number.
• Email address.

Depending on the service requested, we may also receive additional information that you choose to provide, such as travel dates, number of travellers, safari preferences, destination preferences, accommodation requirements, or other enquiry details.

We may also automatically receive limited technical information, such as browser type, device information, IP address, pages visited, approximate location, and website usage data through cookies or similar technologies.

3. How We Use Your Information

We may use your personal information to:

• Respond to enquiries and requests submitted through the Website.
• Contact you regarding safari tours, wildlife experiences, accommodation, travel arrangements, or related services.
• Prepare quotations, itineraries, and booking proposals.
• Process and manage reservations or service requests.
• Provide customer support and communicate service-related updates.
• Improve our Website, services, marketing, and customer experience.
• Send promotional communications where you have provided consent or where otherwise permitted by applicable law.
• Prevent fraud, misuse, unauthorised access, and security incidents.
• Comply with legal, regulatory, accounting, and record-keeping obligations.
• Establish, exercise, or defend legal claims.

We will use your information only for specified and legitimate purposes connected with our tourism, safari, travel, accommodation, and related business activities.

4. Consent and Communications

Where required by applicable law, we will seek your consent before processing your personal information for a particular purpose.

You may withdraw consent for promotional communications at any time by:

• Clicking the unsubscribe link in a marketing email.
• Replying to the relevant communication with a request to unsubscribe.
• Contacting us using the details provided in this Privacy Policy.

Withdrawal of consent will not affect processing already carried out lawfully before withdrawal. It may, however, affect our ability to provide certain services or respond to a request where the information is necessary for that purpose.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information, where reasonably necessary, with:

• Hotels, resorts, lodges, safari operators, naturalists, transport providers, guides, and other tourism service partners.
• Technology, website hosting, email, customer relationship management, analytics, and communication service providers.
• Professional advisers, auditors, insurers, and legal representatives.
• Government authorities, courts, law-enforcement agencies, or regulators where required by law.
• A purchaser, successor, or professional adviser in connection with a merger, restructuring, sale, or transfer of business assets.

Third parties receiving information from us are expected to use it only for the relevant business purpose and to maintain appropriate confidentiality and security.

6. Cookies and Analytics

The Website may use cookies and similar technologies to:

• Enable essential website functions.
• Remember preferences.
• Understand how visitors use the Website.
• Improve website performance and content.
• Measure the effectiveness of marketing campaigns.

You may control cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the Website.

If the Website uses third-party services such as Google Analytics, Meta Pixel, advertising platforms, embedded maps, social-media plugins, or other tracking tools, those providers may process information according to their own privacy policies.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfil the purpose for which it was collected.
• Provide requested services and maintain business records.
• Resolve disputes and enforce agreements.
• Meet legal, tax, accounting, regulatory, and security requirements.
• Protect our legitimate business interests.

When personal information is no longer required, we will delete it, anonymise it, or securely dispose of it, subject to applicable legal requirements.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, misuse, or destruction.

However, no method of transmission or electronic storage is completely secure. You should avoid sending confidential information through unsecured channels unless it is necessary for your enquiry or booking.

9. Your Rights and Requests

Subject to applicable law, you may request to:

• Know what personal information we process.
• Correct inaccurate or incomplete information.
• Update your contact details.
• Withdraw consent where processing is based on consent.
• Request deletion of information that is no longer required or is unlawfully processed.
• Raise a concern or grievance about the handling of your information.
• Nominate another person to exercise applicable rights on your behalf, where permitted by law.

To submit a request, contact us at info@rustictrailsindia.com with the subject line “Privacy Request”. We may request reasonable information to verify your identity before processing a request.

We aim to respond within a reasonable period and within any timeframe prescribed by applicable law. If you are dissatisfied with our response, you may have the right to approach the relevant statutory authority or Data Protection Board, as applicable.

10. Children’s Privacy

The Website is intended for general audiences and is not knowingly directed at children. We do not knowingly collect personal information from children without appropriate parental or lawful guardian involvement.

If you believe that a child has submitted personal information to us, please contact us so that we can review and delete it where appropriate.

11. Third-Party Websites

The Website may contain links to third-party websites, including accommodation providers, safari partners, payment providers, social-media platforms, or other travel services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of each third-party website before submitting information.

12. International Processing

Some of our technology providers, communication platforms, travel partners, or service providers may process information outside India.

Where personal information is transferred or processed outside India, we will take reasonable steps to ensure that it is handled in accordance with applicable law and appropriate contractual or organisational safeguards.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable law.

The updated version will be published on this page with a revised “Last updated” date. You should review this page periodically.

14. Contact Us

For questions, requests, complaints, or concerns regarding this Privacy Policy or the handling of your personal information, please contact:

Rustic Trails India Pvt. Limited
Tower-D, UNITECH CYBER PARK, INNOV8 UCP, Sector 39,
Gurugram, Haryana 122001, India
Email: info@rustictrailsindia.com
Phone: +91 88606 80660