Terms, Conditions & Refund Policy

BOOKING TERMS

• Above rates are valid until 30th June 2023.
• Rates may differ during Christmas, New Years and long weekends; please contact reservations team for details.
• 50% advance payment at the time of booking and balance 30 days before arrival date.
• No adjustments or refunds in case of not availing any facility from the package.
• Our team require a minimum 24 hours prior notice to organize an airport/station transfer. In case of any urgent requests of such nature, we recommend our guests to contact reservation office by phone.
• In keeping with our heightened security procedures, we request all guests to carry a photo-identity to present at check-in. Foreign nationals are required to present their Passport and valid visa. Indian nationals can present any one of the following: Passport, Driving License, Voter ID card or PAN card. This should be the same as submitted at the time of safari bookings.
• Guests who have paid by online credit card will have to also sign a further authorization at the beginning of the tour, on arrival and present the original card.
• Our standard check-in time is 1330 hrs and check out time is 1100 hrs local time.
• Subject to availability, we can offer you an early check-in and late checkout facility. For us to guarantee you an early check-in or late check out, you will need to reserve the room from the previous night.
• Central India national parks remain closed every Wednesday for afternoon safari & for full day on Diwali & Holi.
• In Tadoba, core gates remain closed on Tuesdays & buffer gates remain closed on Wednesdays in addition to Diwali, Holi and 01st May
• The forest department may close the parks on short notice due to rain.

Payment Policy:

• 30% upon receipt of invoice. Booking will be confirmed upon receipt of this 30% non-refundable deposit.
• 100% in case of availing Apex airfare
• 70% balance – 90 days before the date of travel

Cancellation Policy:

• If cancelled 90 days before the travel date – non-refundable 30% deposit.
• If cancelled 45 days before the travel date – 50% (50% refund)
• If cancelled 30 days before the travel date – 100% (0% refund)

CONSENT AND CHANGES TO THIS POLICY

• Subject to the above provisions, by using our site, you consent to the collection and use of information by us in accordance with this policy. If we decide to change our privacy policy, we will post those changes on this page.