This Privacy Policy applies to digital personal data processed in connection with enquiries, safari tour planning, reservations, payments, customer support, marketing communications, and the use of the Tiger Safari Tours India website or related digital channels.

• Identity and contact details, such as name, email address, phone number, postal address, city, country, and emergency contact details.
• Booking and travel details, including traveller names, age details where needed, safari preferences, accommodation preferences, itinerary details, and passport or government ID details where required for bookings, permits, verification, or compliance.
• Transaction details, such as booking amount, payment status, billing information, and limited payment reference details received from authorised payment partners.
• Communication data, including enquiry forms, emails, call records or summaries, WhatsApp messages, and customer support interactions.
• Technical and usage data, such as IP address, browser type, device information, cookie identifiers, pages viewed, session details, and analytics data.

• To respond to enquiries and prepare safari proposals.
• To make, confirm, manage, or cancel reservations and travel arrangements.
• To coordinate with lodges, safari operators, transport providers, payment partners, and authorities where necessary to deliver booked services.
• To send service communications, such as confirmations, vouchers, itinerary updates, safety notices, and support responses.
• To send promotional or marketing communications where consent has been provided or where otherwise permitted by law.
• To improve website performance, user experience, service quality, analytics, security monitoring, and troubleshooting.
• To meet legal, regulatory, tax, accounting, fraud-prevention, audit, or dispute-resolution requirements.

Where consent is the basis of processing, consent will be sought through clear affirmative action and must be free, specific, informed, unconditional, and unambiguous. You may withdraw consent at any time using the contact details provided in this policy, and withdrawal will be handled as required by applicable law.

• Request a summary of personal data being processed and certain information about processing and sharing.
• Request correction, completion, or updating of inaccurate or incomplete personal data.
• Request erasure of personal data where retention is no longer necessary for the specified purpose or required by law.
• Use the grievance redressal mechanism in relation to personal data processing.

If a booking or enquiry involves a child, Rustic Trails India may request information reasonably necessary to verify consent of the parent or lawful guardian before processing the child’s digital personal data. Tracking, behavioural monitoring, or targeted advertising directed at children is not carried out, subject to applicable law.

• Hotels, lodges, resorts, safari operators, transport providers, guides, and ground handlers.
• Payment gateway providers and banking or payment service partners.
• IT, hosting, CRM, analytics, communication, and customer support vendors.
• Professional advisers, auditors, insurers, and legal or regulatory authorities where required.

Personal data is shared on a need-to-know basis, and it is not sold.

Personal data may be transferred outside India only in accordance with applicable law and any restrictions specified by the Central Government.

Reasonable technical and organisational safeguards are used to protect personal data from unauthorised access, disclosure, alteration, loss, or misuse. If a personal data breach is identified, affected individuals and the Data Protection Board will be informed in the manner and timelines required by law.

Personal data is retained only for as long as necessary for the specified purpose, contractual performance, customer support, record-keeping, fraud prevention, and legal or regulatory compliance. Data may be erased upon withdrawal of consent or when it is reasonable to conclude that the specified purpose is no longer being served, unless retention is required by law.

The website may use cookies and similar technologies for essential website functions, session management, security, analytics, and user experience improvements. Cookie preferences may be managed through browser settings, though disabling essential cookies may affect functionality.

After exhausting the grievance redressal process with the Company, a Data Principal may approach the Data Protection Board of India through the official channels made available by the Government.

This Privacy Policy may be updated from time to time to reflect changes in law, website features, business practices, or service offerings. The updated version will be posted on this page with the revised last updated date.